Privacy Policy

American Heritage Museum
Collings Foundation, Inc.
568 Main Street, Hudson, MA 01749
EIN: 47-1954671
Website: www.americanheritagemuseum.org

Last Updated: May 27, 2026

The American Heritage Museum, a program of Collings Foundation, Inc., respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase tickets, become a member, make a donation, register for events, participate in experiences, enter sweepstakes or promotions, sign up for communications, or otherwise interact with us online or in person.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically through our website, and information received from authorized third-party service providers.

Information You Provide

Depending on how you interact with us, we may collect:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Billing information
  • Donation information
  • Membership information
  • Ticket purchase and event registration details
  • Premium experience booking information
  • Sweepstakes, contest, or promotional campaign entry information
  • Communication preferences
  • Volunteer, group visit, school visit, or inquiry information
  • Accessibility, dietary, safety, or participation information you choose to provide
  • Comments, messages, stories, photographs, testimonials, or other submissions
  • Any other information you voluntarily provide

Payment Information

Payments for tickets, memberships, donations, premium experiences, merchandise, sweepstakes entries, or other transactions may be processed through third-party transaction platforms and payment processors. We do not intend to store full credit card numbers on our website. Payment information is handled by the applicable payment processor or transaction platform, subject to its own security practices and policies.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visit
  • Approximate location based on IP address
  • Cookie identifiers and similar tracking technologies
  • Website usage and performance data

We may use cookies, pixels, analytics tools, embedded content, and similar technologies to operate the website, understand visitor behavior, improve performance, support marketing, and evaluate the effectiveness of our communications.

2. How We Use Information

We may use information for the following purposes:

  • To process ticket purchases, admissions, event registrations, memberships, donations, and premium experiences
  • To provide customer service and respond to inquiries
  • To manage memberships and donor records
  • To issue donation acknowledgments and receipts
  • To communicate about events, exhibits, programs, campaigns, sweepstakes, memberships, and fundraising initiatives
  • To send email newsletters and promotional communications
  • To send SMS/text message communications where you have opted in
  • To administer sweepstakes, contests, promotions, and fundraising campaigns
  • To improve our website, visitor experience, communications, and operations
  • To analyze attendance, engagement, fundraising, and campaign performance
  • To protect the security of our website, visitors, staff, volunteers, collections, and operations
  • To comply with legal, tax, accounting, regulatory, and reporting obligations
  • To preserve institutional records and support the Museum’s charitable mission

3. Transactions, Communications, and Third-Party Service Providers

We use trusted third-party service providers to help operate our website, process transactions, communicate with supporters, administer programs, and deliver visitor services. These may include providers for:

  • Ticketing and admissions
  • Donations and fundraising
  • Membership management
  • Donor and customer relationship management
  • Event registration
  • Premium experience booking
  • Sweepstakes, contests, and promotional campaigns
  • Payment processing
  • Email marketing and newsletters
  • SMS/text message communications
  • Website hosting and security
  • Analytics and reporting
  • Digital advertising and campaign measurement
  • Social media and embedded content

When you use these services, your information may be collected and processed by those providers according to their own terms and privacy policies. We encourage you to review the privacy policies of any third-party platforms you use.

We share information with service providers only as reasonably necessary for them to perform services for us, process transactions, communicate with you, administer programs, maintain records, support security, or comply with legal obligations.

4. We Do Not Sell Donor, Customer, Visitor, or Member Lists

We do not sell, rent, exchange, or otherwise offer our donor, customer, visitor, member, email, or SMS lists to other companies or organizations for their independent marketing purposes.

We may share information with service providers that assist us in operating the Museum, processing transactions, managing communications, or supporting our charitable mission, but such sharing is for Museum-related purposes and not for the sale of lists.

5. Email Communications

If you sign up for our email list, purchase tickets, become a member, donate, register for an event, or otherwise provide your email address, we may send you Museum-related communications, including newsletters, event announcements, fundraising appeals, membership updates, special offers, and program information.

We may use third-party email service providers to manage email lists, send communications, analyze engagement, and maintain subscription preferences. You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us.

6. SMS/Text Message Communications

If you opt in to receive SMS/text messages from the Museum, we may send messages about events, promotions, fundraising campaigns, reminders, sweepstakes, or other Museum-related information.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not required to make a purchase, donation, membership transaction, or admission purchase. You may opt out by following the instructions in the text message, such as replying STOP where supported.

We do not sell or share SMS opt-in information or phone numbers for unrelated third-party marketing.

7. Sweepstakes, Contests, and Promotions

If you participate in a fundraising sweepstakes, contest, giveaway, or promotion, we may collect and use information necessary to administer the campaign, process entries, communicate with participants, verify eligibility, comply with official rules, award prizes, satisfy tax or legal obligations, and conduct related fundraising and marketing activities.

Sweepstakes, contests, and promotions administered through a third-party platform may also be subject to that platform’s privacy policy, terms, and official rules.

8. Photos, Video, and Media

The Museum may take photographs, video, audio recordings, livestreams, or other media in public visitor spaces, galleries, programs, events, demonstrations, and activities. These materials may include images or recordings of visitors, members, donors, volunteers, guests, or participants.

We may use such media for Museum-related purposes, including marketing, social media, website content, newsletters, advertising, educational materials, fundraising, archival documentation, public relations, and promotional materials.

This practice is intended to reflect common museum and public-event photography standards. If you do not wish to be photographed or recorded, please notify Museum staff upon arrival. We will make reasonable efforts to accommodate your request where practical, though complete exclusion from all public-area or event photography may not be possible.

For school groups, private events, minors, interviews, testimonials, or other situations where additional permission is appropriate, we may use separate consent or release forms.

9. Cookies and Analytics

Our website may use cookies, pixels, tags, embedded scripts, analytics tools, and similar technologies to:

  • Operate and secure the website
  • Remember preferences
  • Analyze traffic and usage
  • Improve website functionality
  • Measure email, advertising, and campaign performance
  • Support marketing and outreach

You may be able to control cookies through your browser settings. Disabling cookies may affect website functionality or your ability to complete certain transactions.

Depending on the tools used on our website, third parties may collect information about your online activity over time and across different websites. Your browser or device may offer controls for limiting certain tracking technologies.

10. How We Share Information

We may share information in the following circumstances:

Service Providers
We may share information with vendors and service providers that help us operate the Museum, website, ticketing, fundraising, memberships, communications, analytics, payment processing, security, and other services.

Legal and Compliance
We may disclose information if required by law, subpoena, court order, regulation, tax reporting requirement, law enforcement request, or other legal process.

Safety and Security
We may disclose information when we believe it is necessary to protect the rights, safety, property, collections, visitors, staff, volunteers, donors, or operations of the Museum or others.

Organizational Transactions
If the Museum or Collings Foundation, Inc. undergoes an organizational restructuring, merger, transfer of assets, or similar transaction, information may be transferred as part of that process, subject to applicable law.

With Your Consent
We may share information when you authorize us to do so.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession. However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security.

You are responsible for protecting any passwords, account credentials, or transaction confirmations associated with third-party platforms you use.

12. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including transaction processing, membership and donor records, tax and accounting requirements, legal compliance, dispute resolution, security, historical records, and Museum operations.

Retention periods may vary depending on the type of information and the reason it was collected.

13. Children’s Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental, guardian, school, or organizational consent where required.

School visits, youth programs, group visits, and educational activities may involve separate registration, permission, or release procedures.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and address the matter.

14. Donor Privacy

We respect the privacy of donors. We do not sell, rent, or exchange donor lists. Donor information is used to process gifts, provide acknowledgments, maintain records, communicate about Museum activities, conduct fundraising, recognize donors where appropriate, and comply with legal and accounting requirements.

If you prefer that your gift remain anonymous in public recognition materials, please contact us or indicate that preference when making your donation.

15. Your Choices

You may:

  • Unsubscribe from marketing emails using the unsubscribe link in our emails
  • Opt out of SMS/text messages by following the instructions provided in the message
  • Request updates or corrections to certain contact information
  • Contact us about donor recognition preferences
  • Adjust cookie settings through your browser
  • Contact us with privacy-related questions or requests

Depending on where you live, you may have additional rights under applicable privacy laws, such as rights to access, correct, delete, or receive information about certain personal data. We will respond to applicable requests as required by law.

16. Links to Other Websites

Our website may contain links to third-party websites, platforms, social media pages, videos, ticketing pages, donation forms, sweepstakes pages, booking pages, partner sites, or other online services. We are not responsible for the privacy practices, content, security, or policies of those third parties.

Please review the privacy policies of any third-party websites or services you use.

17. International Visitors

The Museum is located in Massachusetts, United States. If you access our website from outside the United States, you understand that your information may be processed in the United States or in other locations where our service providers operate. Privacy laws in those locations may differ from those in your jurisdiction.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

19. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

American Heritage Museum
Collings Foundation, Inc.
568 Main Street
Hudson, MA 01749
EIN: 47-1954671
Email: admin@americanheritagemuseum.org
Phone: 978-562-9182